About Us

In 1993, Dave Austin, established what is now Lift & Care Systems, Inc. as a privately owned and operated business to distribute the famous Handi-Move International product line of patient lift systems (known as SUREHANDS). We have expanded our product line to include National Ramp Systems and a broad array of stairlifts for in home use. We have expanded our durable medical equipment product line to include aluminum ADA ramps for the home, handicap shower stalls, a nice selection of stair lifts for the home, as well as a large selection of products for modifying your home for aging in place.

Our goal is making independent living a reality for many people and to achieve the highest quality of life for both the user and caregiver.

Lift & Care Systems is located in southeastern Massachusetts in the quaint town of Lakeville. We cater to residential homes, semi-professional homes such as group homes and day programs, and professional institutions such as nursing homes, hospitals and schools. We are also the exclusive distributors of the SUREHANDS patient lift systems in three states:


  • Massachusetts
  • Rhode Island
  • Connecticut

Physical and Emotional Benefits

Our users and caregivers teach us about many levels and degrees of self-determined quality of life. We learn more about life than our clients will ever realize. Because of this, we come to our users and caregivers with a level of compassion that does not allow for overselling; a unique quality among home medical equipment companies.

We offer the patented SUREHANDS lift systems–as well as all of our other durable medical equipment products–to both private and professional markets, while keeping this one single goal in mind:

Bring the highest quality of life to the user and their caregivers.

In many cases, our products and services can actually reduce the number of assistants and caregivers necessary for the user’s care. This alleviates financial burdens for both users and institutions, minimizes and eliminates physical discomfort among many caregivers, instills confidence in the users, as well as enhances the quality of life for both users and care providers.

To discuss how we might help you achieve the highest quality of life call 508-947-3304 or click here to schedule a free, no-obligation, no pressure consultation.

Our Team

David Austin
President and Founder

508-947-3304 ext. 103


Dave started the company in 1993 and leads the company toward success for it’s customers and employees.  He has a BA from St. Francis Xavier University, Antigonish, Nova Scotia, Canada, and has a management and construction background.  Dave lives in Lakeville, MA with his wife and has two children.

Erika Souza
Director of Operations

508-947-3304 ext. 101


Erika joined the company in 1998, manages office operations and group home sales, and handles service and equipment orders.  She resides in Fairhaven, MA with her husband and has one son.

Ellen Grungo
Sales Manager

508-947-3304 ext. 102


Ellen joined the company in 1997, works with our sales staff, and handles all insurance submittals and billings.  She has prior business, sales, and accounting experience. Ellen lives in Middleboro, MA with her husband and has three children.

Leah Shannon
Executive Assistant to the President

508-947-3304 ext. 105

Leah joined the company in 2020 to help maximize time and efforts. She is direct support for David as well as the office. She has prior experience in Human Resources, Service and Retention. Leah resides in Bridgewater, MA with her three sons and two dogs.

Keaghan Austin-MacInnis

Keaghan joined the company in 2010 and handles all equipment installations and routine service appointments.  He has a BA in Business from Bridgewater State College and resides in Lakeville, MA.

Ron Gendron
Service Technician

Ron joined the company in 2011 and handles equipment service, repairs, and inspections.  He is a retired Lieutenant with the MA Department of Corrections. Ron lives in New Bedford, MA with his wife and has two children.

Dave Wooley
Service Technician

Dave joined the company in 2019 and handles equipment service, repairs, and inspections. He is a retired Deputy Chief for Rockland Fire Department. Dave lives in Middleboro, MA with his wife and has two daughters.

Tina Santos
Accounting and Office Clerk

508-947-3304 ext. 104


Tina joined the company in 2015 and handles accounts receivables, payables, and miscellaneous office assignments.  She has a BS in Accounting from the University of MA Dartmouth and is formerly a FDIC Bank Examiner. Tina resides in Lakeville, MA with her husband and two sons.