About Us

Our goal is making independent living a reality for many people and to achieve the highest quality of life for both the user and caregiver.

Lift & Care Systems cater to residential homes, semi-professional homes such as group homes and day programs, and professional institutions such as nursing homes, hospitals and schools.

daveaustinEstablished in 1993 Lift & Care Systems is located in southeastern Massachusetts in the quaint town of Lakeville. We are the exclusive distributors of the SUREHANDS patient lift systems in three states:

  • Massachusetts
  • Rhode Island
  • Connecticut

In 1993, Dave Austin, established what is now Lift & Care Systems, Inc. as a privately owned and operated business to distribute the famous Handi-Move International product line of patient lift systems (known as SUREHANDS). We have expanded our product line to include National Ramp Systems and a broad array of stairlifts for in home use. We have expanded our durable medical equipment product line to include aluminum ADA ramps for the home, handicap shower stalls, a nice selection of stair lifts for the home, as well as a large selection of products for modifying your home for aging in place.

Physical and Emotional Benefits

Our users and caregivers teach us about many levels and degrees of self-determined quality of life. We learn more about life than our clients will ever realize. Because of this, we come to our users and caregivers with a level of compassion that does not allow for overselling; a unique quality among durable medical supply companies.

We offer the patented SUREHANDS lift systems–as well as all of our other durable medical equipment products–to both private and professional markets, while keeping this one single goal in mind:

Bring the highest quality of life to the user and their caregivers.

In many cases, our products and services can actually reduce the number of assistants and caregivers necessary for the user’s care. This alleviates financial burdens for both users and institutions, minimizes and eliminates physical discomfort among many caregivers, instills confidence in the users, as well as enhances the quality of life for both users and care providers.

To discuss how we might help you achieve the highest quality of life call 508-947-3304 or click here to schedule a free, no-obligation, no pressure consultation.


Our Team

David Austin
President and Founder

508-947-3304 ext. 103

 

Dave started the company in 1993 and leads the company toward success for it’s customers and employees.  He has a BA from St. Francis Xavier University, Antigonish, Nova Scotia, Canada, and has a management and construction background.  Dave lives in Lakeville, MA with his wife and has two children.


Erika Souza
Director of Operations

508-947-3304 ext. 101

 

Erika joined the company in 1998, manages office operations and group home sales, and handles service and equipment orders.  She resides in Fairhaven, MA with her husband and has one son.


Ellen Grungo
Sales Manager

508-947-3304 ext. 102

 

Ellen joined the company in 1997, works with our sales staff, and handles all insurance submittals and billings.  She has prior business, sales, and accounting experience. Ellen lives in Middleboro, MA with her husband and has three children.


Keaghan Austin-MacInnis
Installer

Keaghan joined the company in 2010 and handles all equipment installations and routine service appointments.  He has a BA in Business from Bridgewater State College and resides in Lakeville, MA.


Jeffrey Borkowski
CT and Western MA Territory Manager

508-947-3304 ext. 105

 

Jeff joined the company in 2010 and handles sales and service in CT and Western MA.  He has a BS in Integrated Business and was formerly a National Sales Manager for a commercial lender and Branch Manager for Citizen’s Bank.  Jeff lives in Southington, CT with his wife and two sons.


Jon Bettencourt
MA Territory Sales Representative

508-947-3304 ext. 106

 

Jon joined the company in 2017 and handles sales and service in MA.  He has a BS with a concentration in Athletic Training and is a Certified Athletic Trainer and Personal Trainer.  Jon resides in Middleboro, MA.


Ron Gendron
Service Technician

Ron joined the company in 2011 and handles equipment service, repairs, and inspections.  He is a retired Lieutenant with the MA Department of Corrections. Ron lives in New Bedford, MA with his wife and has two children.


Tina Santos
Accounting and Office Clerk

508-947-3304 ext. 104

 

Tina joined the company in 2015 and handles accounts receivables, payables, and miscellaneous office assignments.  She has a BS in Accounting from the University of MA Dartmouth and is formerly a FDIC Bank Examiner. Tina resides in Lakeville, MA with her husband and two sons.


Industry Partner

Kyle Guenette
Occupational Therapist & Certified Aging in Place Specialist, Home Independence Solutions

508-951-0910